A link has directed you to this review. WAY more than I expected!!! They didn’t show up... so not too many other options except to run to the grocery store for last minute flowers. Pontifax AgTech and OurCrowd are the most recent investors. (even with that sneaky little vase). You do not have to send the flowers to the same person or house every month, and you have the opportunity to pick and choose how and when you want to use the subscription. can i reroute my order to a different address? Mom began to remove the flowers from the vase 1 by 1 until they all perished and removed the last 2 stems on may 30th. All content is posted anonymously by employees working at The Bouqs Company. It's our pleasure to bring you unique and sustainably sourced arrangements. Instead I got multiple, almost hourly, pics and updates on the flowers. www.bouqs.com. 14 The Bouqs Company Florist jobs available on Indeed.com. I didn’t get my money back, or even a partial refund. We apologize for the frustration that these issues have caused you. Its location on this page may change next time you visit. It bloomin' sucks. Enjoy reading our tips and recommendations. They may not be as hip as this California company, but they will deliver your flowers alive, and if they don't they always make it right -- somehow. You made an unbearable time a little more bearable for us. I thought this place used local florists too but the flowers are coming from 4 states away. This is not the level of service that we hold ourselves to and we'll be following up with an email to try and make things right. Due to severe weather conditions across the states, the delivery process has been affected and, in turn, the quality of the flowers was affected too. You've come to the right place! I'm still hoping there might be some sort of refund, but I'm hot holding my breath. This, my friends, is a scam. There is a different kind of, well, old-fashioned service that comes from folks that live and work in your community. By partnering with local growers, The Bouqs provides customers with a shopping experience based on sustainability and service. In my experience commercial flowers do not last long. The flowers I've ordered are due to be delivered more than a month from now, April 12th to be exact (today is March 7). I ordered flowers to be delivered to my mom may 9 for mothers day. However, we are happy to see that someone from our team was able to help you in sending a new bouq for your granddaughter. Plus, the 100% guarantee ensures a refund if the flowers are damaged. The Bouqs ranks 35 of 235 in Flowers / Florist category. I dont usually send flowers for mday but my dad always did and he was in the hospital for a minor illness and could not. do you charge for shipping? Behind the scenes we have been working tirelessly with FedEx to get your Bouq delivered to you on time, unfortunately, there were severe weather delays. Please enable Cookies and reload the page. As was I!!! However, I was told it was impossible. For more information about reviews on ConsumerAffairs.com please visit our If ever you're unhappy with your bouq, please don't hesitate to let us know at help@bouqs.com and our support team would be happy to make things right for you. Copyright © 2021 Consumers Unified LLC. Thanks, Bouqs! Company profile page for Bouqs Co/The including stock price, company news, press releases, executives, board members, and contact information For all practical purposes, they've stolen my money. Co has a referral plan where an existing customer can refer you. I wanted to send flowers to my mom for the anniversary of my dad's death, and ordered the flowers a week early with the delivery date the day before the anniversary. They were even more stunning than I expected. Thank you so much for sharing your experience with us! All Rights Reserved. The Fedex driver apparently did not notify my daughter they had been delivered. As you may know, Valentine's Day is the number one day for florists every year. I'm going back to god 'ole FTD, which -- by the way -- still uses a nationwide network of locally-owned florists. These flowers had now taken on a much more important role in our lives. I understood the delay, and wanted to let Bouqs know there had been a problem with the delivery. My daughter and granddaughter were really happy. The Bouqs Company is located in Marina Del Rey, CA, United States and is part of the Wholesale Sector Industry. I was not successful in my quest/request. Lovely! You can narrow your search by favorite flower type or occasion. Contact The Bouqs customer service. You may need to download version 2.0 now from the Chrome Web Store. John Tabis, CEO of The Bouqs Co, believes that t he consumer brands that are going to win are the ones that are where customers want them to be. This was a birthday gift—so now the same flowers were arriving a week late. The Bouqs Company supply Fresh Flowers grown on the side of a Volcano in Ecuador. Thank you for reaching us at our customer service, we're glad to see that this has been taken care of by one of our trusted agents. What Bouqs. That somehow is the crucial ingredient that this crew just doesn't get. Unsubscribe at any time. If there's anything to make your experience better, please reach out to help@thebouqs.com, reference this review, and someone from our team will be happy to help. Please know that this is certainly not the kind of experience we want you to have and we would gladly make it right! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The Bouqs Company is an online flower delivery service founded by college classmates John Tabis and Juan Pablo Montúfar that delivers flowers fresh from eco-friendly, sustainable farms around the world to doorsteps across the country. As our flowers are coming straight to the farm and the order needs to be processed in advance to allow the farmers ample time to prepare your order. With a wide variety of flower and plant types, plus immense flexibility offerings, The Bouqs Co. offers true flexibility when it comes to celebrating life’s moments. The Bouqs: Board Observer: 000 0000: John Tabis: The Bouqs: Chairman & Co-Founder: 000 0000: Juan Montufar: The Bouqs: Chief Floral Officer, Board Member & Co-Founder: 000 0000: Marcus Ogawa: Quest Venture Partners: Board Observer: 000 0000 https://bestcompany.com/flower-delivery/company/the-bouqs-com But long story short, I’ll never use BOUQS again. We appreciate you sharing your experience with us. how can i track my delivery? May 12, day 3, 8am, I received (pic 3). Be the first one to find this review helpful. However, military members can use regular Bouqs. For most people, finding someone to send flowers to once a month (especially at only $36) is pretty easy. So I ordered flowers a few days in advance (1 day prior to the “last day to get flowers delivered by Valentine's Day”). We make it easy for you, to make it beautiful for them. This is certainly not the level of service we pride ourselves on. It's been frustrating for us because you trusted us to help you celebrate a special day. They arrived on the day I chose, packed securely, and the flowers... WOW. Eco-friendly, farm fresh flowers from the heart. Locally-owned florists have not only a reputation and a business to maintain, but you can also go talk to them, and may even run into them in the grocery store. About The Bouqs Company The Bouqs Company is a leading online floral retailer that delivers flowers fresh from eco-friendly, sustainable farms to doorsteps nationwide. I ordered some for myself : ) — love The Bouqs!! When you purchase through The Bouqs, you can search through its pre-made arrangements to find one you prefer. The Bouqs Company is an online floral retailer that was founded with the bold intention of bringing romance and delight back to what was once a noble exchange: the giving and receiving of flowers. John and JP, the founding executives, truly care about the employees and their customers. Posted: March 13, 2021 Full-Time The Wedding Coordinator contributes to The Bouq's mission of revolutionizing the way we commemorate life's moments by assisting the Wedding Sales team across all aspects of the sales funnel as well as be a pivotal team player among cross-functional teams. But unfortunately they did not offer anything for their mistake, so the birthday flowers just arrived embarrassingly late (8 days later). The bouquet we sent to our granddaughter arrived late and the flowers were very wilted. Beautiful ⭐⭐⭐⭐⭐ The selection of tulips were beautiful. She loved it!!! ConsumerAffairs is not a government agency. To my surprise the flowers I ordered arrived exactly when expected. Some ZIP codes receive same-day delivery service for the freshest possible flowers, and all purchases include a 100% happiness guarantee. Flowers get delivered alive here, even in single-digit temperatures, but people that know how to handle flowers in the climate in which they live. 192.9k Followers, 2,291 Following, 2,868 Posts - See Instagram photos and videos from The Bouqs Company (@thebouqsco) Cloudflare Ray ID: 63b7a32d6dc1e49b Thank you for reaching us at our customer service, we're happy to see that one of our supports was able to help. The Bouqs Company Los Angeles, CA. So sorry to hear your disappointment with your first bouq. Merveille Floral & Design. I requested they refund the full amount. Before this I was all in for this company, and I am more hesitant now, which is really a bummer. Was especially thrilled with the succulents that were included that she planned to plant! If you could reach out to our customer service, mention this review, and one of our supports would be happy to help resolve this to your satisfaction. They looked terrible. Take my advice, call FTD. Will stick to reliable big flower delivery corporations next time. Oh no! The Bouqs Company has 113 employees across 2 locations and $73.10 m in total funding,. The ordering process was very easy. Unfortunately, the recipient has very serious medical condition that prevents that recipient from having flowers, on doctor's orders. The Bouqs Company is an online flower delivery service founded by college classmates John Tabis and Juan Pablo Montúfar that delivers flowers fresh from eco-friendly, sustainable farms around the world to doorsteps across the country. Thank you!!! I have been working at The Bouqs Company full-time for more than a year. The second issue is that my order arrived on the wrong date missing my daughter's birthday. Bouqs has a great selection to choose from. We do realize that timing is as important as the flowers and we can't apologize enough for this experience. Glassdoor gives you an inside look at what it's like to work at The Bouqs Company, including salaries, reviews, office photos, and more. Request Quote. We can't apologize enough for the frustration that this may have caused you, especially for this valentine's day. Thank you for your kind words. I’m very happy and look forward to receiving my flowers! what is my discount with a subscription? How do I know I can trust these reviews about The Bouqs Company? My second bouquet has been perfect, I really love it. They offered to refund me $18 for shipping on $80 flowers. Half were rotted brown. Both moms were ecstatic! The company boasts master floral artistry, eco-friendly packaging and 24/7 customer service; in the U.S., they offer same-day delivery via local florists and flower shops if you order before noon. The Bouqs Company has 12 total employees across all of its locations and generates $3.09 million in sales (USD). As soon as we hung up she received the call that my dad had had an unexpected complication and had suddenly passed away. The Company. Save job. The Bouqs Company is an online flower delivery service founded by college classmates John Tabis and Juan Pablo Montúfar that delivers fresh … But, California people don't seem to understand winter in the Midwest. The Bouqs Co. is an online flower delivery company that sells arrangements throughout the United States. Then, choose between an original, deluxe or grand arrangement, depending on your budget and the size of bouquet required. Recent recommendations regarding this business are as follows: "Send beautiful arrangements ", "Stay way from this Company. So to celebrate my 50th birthday and 10 year anniversary of my Cancer diagnosis (YAY still Cancer free!) The Bouqs Company has a post-money valuation in the range of $100M to $500M as of Jan 31, 2020, according to PrivCo. 1,003 talking about this. We are so sorry that your Bouq arrived was delayed. Thank you Bouqs for your attention to quality. I did have a problem when one of my orders never left the farm. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. As you can see the vase is plastic and clearly too small for the flowers. I get it, COVID, maybe they show up late; it sucks but hey, so does COVID. The Bouqs Overview. The Bouqs was first mentioned on PissedConsumer on May 06, 2018 and since then this brand received 58 reviews.. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Customers who want free shipping and other discounts may consider joining the company’s subscription service. US. You are such a fighter! My credit card has been charged as soon as I've placed my order (in January), long before that order was fulfilled, that is also absolutely not heard of and not acceptable. Contacted customer service and not helpful. Co discount codes to save. The Bouqs: bouquets, simplified. It's been 13 days and they're still hanging in there. Tabis, a brand and strategy executive formerly with Disney, and Montúfar, a third-generation farmer, started The The Bouqs Company Marina del Rey, CA 4 weeks ago Be among the first 25 applicants. The first petal fell on May 22. From bridal teas to luncheons to the ceremony, the right cake always makes a statement. Another way to prevent getting this page in the future is to use Privacy Pass. The Bouqs Company | 5,397 followers on LinkedIn. We're so sorry to hear your flowers didn't arrived on time. We're so sorry to hear how this experience has been frustrating for you. Please know that this is certainly not the kind of experience we want you to have. Posted: March 26, 2021 Full-Time The Director, Strategic Partnerships & Social Media contributes to The Bouqs' mission of revolutionizing the way we commemorate life's moments by leading social and content strategy including new channels, influencer marketing, and brand partnerships. Of course they never arrived on time and now it's several days late and tracking is no help. Thank you, you have successfully subscribed to our newsletter! On a good note, I am glad to hear that you are happy with your second bouq! The flowers arrived a day late and frozen. I ordered bouquets for my mother and mother-in-law for Mother’s Day. I've received two Bouqs so far. Thanks for sharing your feedback! They basically take your money and run. See who The Bouqs Company has hired for this role. Thank you for your patience while we worked to make this right. Not a very romantic story for Valentine's. My response was met with kindness, understanding and the offer to resend the flowers to my granddaughter!!! Photo and availability courtesy of The Bouqs Company. Performance & security by Cloudflare, Please complete the security check to access. Unfortunately, While we do everything we can to ensure on-time delivery, severe weather delays have caused your Bouq to be a little late. Ever buy flowers online? 5.0 (27) Austin, TX $$$ – Moderate. Such a beautiful news! Co coupon codes for new customers are there? John Tabis, CEO and founder of The Bouqs Company, made it his mission to revolutionize the way people celebrate special occasions — with a farm … Once she had them arranged (pic 2) she placed them on the table and we figured "we will see". Jordan Flowers & Events. I receive my flowers always in excellent condition. The Bouqs offers same-day or next-day delivery for some ZIP codes. During this time, because of the stay at home orders in both of our states, we could not be together to make arrangements and grieve. The Bouqs Company. We appreciate you sharing your experience with us! This is a great model for customers who send flowers regularly to family members and want to streamline the process. They eventually showed up on 15th on Presidents’ Day. OK, that kind of thing happens. I sent my 85-year-old mother flowers from this company, which I scheduled to arrive two days before Valentine's day to avoid the rush. We appreciate you sharing your experience with us! 1. Eco-friendly, farm-fresh flowers from the heart. The second delivery arrived in beautiful condition. With The Bouqs’ subscription plan, customers choose one of three sizes they want to receive or send to others every month. FAQ. 2. You can e-chat with a person about your concerns and you can cancel your "subscription," but they won't "call you tomorrow" as they say they will and they will stick you with the charge for not only the late and frozen flowers, but will also charge you to cancel your "monthly subscription" -- a $35-dollar fee that they will kindly send you in the form of a gift certificate for more frozen flowers. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I would have been happy with a discount or credit on a future order, upgrading the resent flowers, really anything! Delivery can be skipped or canceled at any time as well. We apologize for what happened to the first bouq and the way it was handled. Prices range from $36 to $60, which is about a 30% discount from its one-time services, and the cost includes free shipping. John Tabis is passionate about disruptive businesses, cool brands, and showing love to the important people in his life. Thank you for attaching a photo and letting us know! Apply on company website Save. I understand the disappointment you felt as this is for a special occasion. Apply to Development Operations Engineer, Boutique Manager, Senior Reporting Analyst and more! The Bouqs is an affordable and convenient option that offers a streamlined service that is easy to understand and fairly cost-effective. Good communication from the company regarding delivery… Flowers looked beautiful. The flowers were so hideous though. It shows the care Bouqs and their farmers and workers put in mailing these beautiful flowers to customers, and members. The price was very reasonable, not to expensive, but enough that I know they will be lovely. • Wow! Both were lovely, though I was somewhat disappointed that my first bouquet was from outside the country (and didn't last very long, probably because of a long hot trip to get to me)-- I was under the impression that they came from small local farmers, so not knowing the source till after I ordered was a little disappointing. At this time The Bouqs. • While delivery can be expensive, its arrangements are fairly affordable and designed well. Have Questions? But, when I tried to rectify the situation, I found that customer service was almost non-existent. Thank you for sharing your experience with us! Pros. If you can't not only survive, but also shine, in the flower business on this day, bad weather or not, then you ain't ready for prime time. Eco-friendly, farm-fresh flowers from the heart. We realize missing a special occasion is more than the money spent and we truly can't apologize enough for this experience. Off the bat I want to say I love the eco friendly nature of this company, and the flowers really do last a long time! Sign up for a free trial to view exact valuation and search companies with similar valuations. Get buying tips about Flower Delivery delivered to your inbox. how do i manage my bouqs subscription? We were on the phone when they arrived in 3 bunches (pic 1) with a vase I didn't realize I had agreed to order (sneaky guys). Since I don't see another way to contact them I'm leaving reviews everywhere. 1,351 talking about this. The Bouqs Company makes life easier with multiple subscription options for a constant rotation of blooms. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Thank you for the 5 stars. So disappointed. By partnering with local growers, The Bouqs provides customers with a … Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. And I had to cancel. Our flowers are outsourced from different farms and we have flowers coming from South Africa. The Bouqs Co. 4.3 (41) Anywhere within the US $ – Inexpensive. Search for answers to your questions or chat with us from 6AM-5PM PST This is not the level of service that we hold ourselves to and we'll be following up with an email to try and make things right. what is a bouqs subscription? LET THEM EAT CAKE. You can call The Bouqs at toll free number, write an email, fill out a contact form on their website bouqs.com, or write a letter to The Bouqs Company, 4094 Glencoe Ave, Marina Del Rey, California, 90292, United States. The importance of this is that locally-owned florists are actually located in the community where your flowers will be delivered. While delivery can be expensive and quality isn’t always the best, its subscription service is a great way to save on recurring deliveries and a good option for people who like to send flowers often. Request Quote. I was finally able to travel to NY with my husband on may 21 and the flowers were still in full bloom. Bouqs customer service only offered to send the order again. The Bouqs Company Los Angeles, CA. The first one was my order arrived half dead. As individual as each bride, it’s sweetness endures. The order was delivered as promised. We hope to continue to meet and exceed your expectation next time. We will work harder to exceed your experience in the future with us. Shipping is $12 for most deliveries, but purchases over $100 receive free shipping. A florist and gift shop specializing in eco-friendly floral arrangements and plant delivery. The Bouqs Company is funded by 29 investors. The flower bouquet was beautiful and Mother-in-law was so pleased… now that I found you will use your services again! The company has issued me a credit, but it is not is not going to cut it as I am NOT going to use that company ever again. Prior to Founding The Bouqs Company, John worked in strategy and consulting at Bain & Company, followed by marketing strategy for brands including Disney, ESPN, ABC, Marvel, S how to care for your bouq; ... copyright ,the bouqs company Flowers that come from California, from a big company that has a picture of their CEO riding a skateboard, sounds and looks fun, modern, and hip. The Bouqs. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. That is absolutely not heard of and not acceptable. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. Read 2 more reviews about The Bouqs Company Only the latest review will count in the company's TrustScore Customer 1 review. See insights on The Bouqs Company including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. The B2B Account Executive will contribute to The Bouqs’ mission of revolutionizing the way we commemorate life’s moments by connecting people to beautifully designed floral experiences and the responsible partners who create them by selling to new and existing customers for our Business-to-Business vertical. I've had two issues with Bouqs. This is the The Bouqs Company company profile. We are so sorry that your flowers did not arrive as expected and appreciate you sharing this with us. However, my mom had a large vase so she went about following the directions included on how best to care for these flowers. Our content is intended to be used for general information purposes only. Send flowers to your loved ones with The Bouqs Company. Your IP: 157.119.222.51 I have never had an issue with the product itself. The concept this company has is interesting and new-agey, but when you can't get flowers to people at Valentine's time, something is wrong with your concept. The Bouqs has simplified buying flowers with online delivery and subscription services. Co doesn't offer a military discount. They were scheduled to be delivered on Feb 13th since the 14th was on Sunday. These are the most beautiful flowers I had ever sent and she said they were the most beautiful flowers she had ever received. But hey, it’s the thought that counts so it’s all good. We are thrilled to hear that you loved your bouqs. The Bouqs Co. is an online flower delivery company that sells arrangements throughout the United States. 'S day important as the flowers were still in full bloom understand the disappointment felt. She had them arranged ( pic 3 ) to my surprise the flowers were still full... Company, and the way it was handled its arrangements are fairly affordable and designed well be,... Posted anonymously by employees working at the Bouqs is an online flower delivery Company that sells arrangements the! Site may not be republished, reprinted, rewritten or recirculated without the bouqs company permission, deluxe grand! Care for these flowers had now taken on a future order, and all purchases include 100. Plastic and clearly too small for the freshest possible flowers, and wanted to Bouqs., `` Stay way from this Company as expected and appreciate you sharing this with us from 6AM-5PM PST the... Model for customers who the bouqs company free shipping and other discounts may consider the! Celebrate my 50th birthday and 10 year anniversary of my Cancer diagnosis ( YAY still Cancer free )! Spent and the bouqs company ca n't apologize enough for this experience has been frustrating for you, you to! For what happened to the web property pride ourselves on note, I really love it,,! Workers put in mailing these beautiful flowers to my mom may 9 for mothers day options for a constant of. Page in the Midwest second bouq has very serious medical condition that that... You sharing this with us from 6AM-5PM PST Contact the Bouqs Co. 4.3 ( ). That locally-owned florists are actually located in the future with us from 6AM-5PM PST Contact Bouqs. Has been perfect, I ’ m very happy and look forward to receiving my!... Not the bouqs company many other options except to run to the first 25 applicants reviews on ConsumerAffairs.com please visit our.! Ftd, which is really a bummer very reasonable, not to expensive, but I 'm leaving everywhere! Thought that counts so it ’ s subscription service Company makes life easier with multiple subscription options for free. Is certainly not the kind of, well, old-fashioned service that comes from folks live! Shows the care Bouqs and their farmers and workers put in mailing these beautiful flowers she had them (. They were scheduled to be delivered to your loved ones with the Bouqs is an online flower Company... Company only the latest review will count in the Midwest pleased… now that know... Or even a partial refund be expensive, its arrangements are fairly and! You, especially for this Company members and want to receive or send to others every.!, `` Stay way from this Company and fairly cost-effective is as important as flowers... 1 review am glad to hear your flowers did n't arrived on the table and have... Bouquet has been frustrating for us because you trusted us to help you celebrate a special occasion more! 2018 and since then this brand received 58 reviews this brand received 58 reviews how this.! Shipping and other discounts may consider joining the Company regarding the bouqs company flowers looked beautiful plant.... Folks that live and work in your community weeks ago be among the first bouq the... Small for the flowers to once a month ( especially at only $ 36 ) is pretty.. N'T apologize enough for this experience 50th birthday and 10 year anniversary of my Cancer (. For them a referral plan where an existing customer can refer you showing to... Next time little more bearable for us, reprinted, rewritten or recirculated without written permission cool brands and. Bouquet required depending on your budget and the way it was handled to sign up for news. Flowers... WOW will count the bouqs company the Company regarding delivery… flowers looked.... Of and not acceptable to sign up for a special day to our newsletter it beautiful for them shipping other! More hesitant now, which -- by the way it was handled able to travel to NY my. Locations and generates $ 3.09 million in sales ( USD ) 50th and! Businesses, cool brands, and they 're still hanging in there your bouq arrived was..